Meet our Team

Grace Polito

Customer Service Coordinator

Qualifications

  • Working with Children Check

Specialities

  • Client communication and customer service
  • Coordinating clinical schedules
  • Documentation management
  • Developing and implementing processes

Fun facts

  • Grace enjoys podcasts and British crime dramas. She always has a great episode to recommend.
  • She enjoys going to the gym and hopes to get back to playing tennis sometime soon
  • Grace loves a good playlist and never turns down the chance for a boogie on the dancefloor

Grace brings a wealth of experience in the health and medical sector to her role at Kids First Children’s Services. She supported one of the Northern Beaches’ most respected paediatricians for over a decade and later managed a prominent medical practice, giving her a deep understanding of how to support families with care, efficiency and kindness.

As a parent of three active young adults, Grace truly understands the joys and challenges of raising children. She is warm, approachable and highly organised – the kind of person families and colleagues know they can rely on.

Grace is often the first friendly face you’ll see at Kids First or the reassuring voice on the phone when you call. She helps families navigate bookings, paperwork and questions with patience and empathy, and ensures that the day-to-day running of our busy clinic stays on track.

We see you,
We understand you,
We’re here for you.

Supporting Northern Beaches children from Manly to Mona Vale since 2007

Contact

(02) 9938 5419

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